[心得].us之DN故障(消失)事件

[coca]

[案例]
四字元的.us，於2007九月在enom註冊

[經過]
前幾天一個國小同學跟我說，平常在聯繫用的那個網站不work了。網頁打不開，google
group運作是正常的，但是ping不到網站任何回應。是enom的DNS壞掉了嗎？進去控制
臺一看，host設定值都正常。切換到DNS設定那邊想改為自己的DNS發現出現一個錯誤
訊息：

This domain does not appear to be registered at this registrar. RRPcode: 531

第一次看到這種錯誤訊息，問enom怎麼辦，他請我先洽詢我的上游reseller（因為帳號
不是從enom直接申請的)。

Hello,

This domain is currently registered through one of our resellers, information below. You will want to contact the reseller for account information and domain assistance as you do not have a direct account with us.

I have copied the reseller on this ticket as well so they are aware you may need assistance with making DNS changes, unlocking a domain, or renewing the name.

You and your reseller will need to work together outside of this ticket as they do not have access to our ticketing system. This ticket will now have a closed status.

We appreciate your extra efforts to resolve this issue.
Your reseller information is as follows:

Kind regards,


Rosalind

上游愛莫能助，於是再次詢問enom，這次就幫我轉給工程師
處理，希望儘快得到滿意的答覆。

Hello Coca,

I have asked our developers to look into this for you. I'll let you know as soon as I have any further updates.


Kind regards,


Rosalind

[結果]
還沒出爐= =||

原文：http://vbb.twftp.org/showthread.php?t=11449