domainplayer
2006-02-14, 12:07 PM
我昨天透過godaddy花了約六十美金購買ufo.tw,
但可能因為delay的關係, 該域名沒能順利註到,
我馬上寫信給godaddy告知該域名註冊失敗,希望它們能退款, 並付上我的paypal交易名細與ID,
卻得到以下回覆:
Dear FunKen Lin,
Thank you for contacting customer support. I would be happy to request a refund for your order. I only need to verify the account and your intent to cancel the order.
Please reply with the specific products that you would like cancelled and the last four digits of your payment type on file, as indicated in your account under 'Credit Card & Payment Info' from the 'Customer Info & More' dropdown. Upon reply with the requested information, I will submit your refund request.
Submitting the refund request does not guarantee that the refund will be given, as the request has to be approved by our billing department. If the request is approved, the order will be cancelled and funds returned. If the request is denied, you will be notified, the service will remain active, and you can cancel the order at your own discretion.
竟然還要我登入帳戶去找payment序號後四碼提供給他們確認我的身份,
godaddy退款機制做得非常爛,域名沒註冊成功,他們察覺到後(我在信中已告知是ufo.tw)就理當馬上退款,不管我是不是該筆消費者.
(這點domainsite做得很好, 付款後域名若沒真正註到, 會自動退款)
godaddy還說無法保證一定能退我款, 得等到billing department認證. ~dead
但可能因為delay的關係, 該域名沒能順利註到,
我馬上寫信給godaddy告知該域名註冊失敗,希望它們能退款, 並付上我的paypal交易名細與ID,
卻得到以下回覆:
Dear FunKen Lin,
Thank you for contacting customer support. I would be happy to request a refund for your order. I only need to verify the account and your intent to cancel the order.
Please reply with the specific products that you would like cancelled and the last four digits of your payment type on file, as indicated in your account under 'Credit Card & Payment Info' from the 'Customer Info & More' dropdown. Upon reply with the requested information, I will submit your refund request.
Submitting the refund request does not guarantee that the refund will be given, as the request has to be approved by our billing department. If the request is approved, the order will be cancelled and funds returned. If the request is denied, you will be notified, the service will remain active, and you can cancel the order at your own discretion.
竟然還要我登入帳戶去找payment序號後四碼提供給他們確認我的身份,
godaddy退款機制做得非常爛,域名沒註冊成功,他們察覺到後(我在信中已告知是ufo.tw)就理當馬上退款,不管我是不是該筆消費者.
(這點domainsite做得很好, 付款後域名若沒真正註到, 會自動退款)
godaddy還說無法保證一定能退我款, 得等到billing department認證. ~dead