enom回信速度超快

[domainplayer]

我五分鐘前寫了一封信給enom:

Dear Enom,

I just won a domain name "????.com" from ClubDrop, but it doesn't appear in my account though I have paid for it.

please help me to solve this problem,
thanks in advance.

FunKen Lin

結果三分鐘後就得到了回覆:

Hello FunKen,

I suspect that this is directly related to a MAJOR database problem that we had last night and are in recovery from. Purchases, renewals, DNS changes etc did not propegate as they should have. The databases are in recovery mode and then propegation of the database entries will begin. They expect this to be done by early this evening and then the domains should start to resolve as expected.

While this situation resolves, domains which were purhased can be accessed via the "Quickly manage this domain" at the bottom of your "My domains" page.

Regards,

Kate
eNom Technical Support Team
www.enom.com/help

~yes

[哈啦]

看情形吧，有時他們也是半天不回信的。大概看那些客服是否剛好在線？因為他們好像都是外包的，和encirca.biz用的客服是一樣的。

[domainplayer]

看情形吧，有時他們也是半天不回信的。
我想也是這樣,不過這是我第一次那麼快接到回信. :roll:

[gump]

在 enom 大部分遇到的情形都是一至二天回一次，完全不回也有過...

[dx2]

最近快一點，不過現在最頭痛的問題是大陸連不上eNom，問了之後說是被block了:-(

[DavidYuan]

确实这样,在大陆Enom被Block了,晕死....